Frequently Asked Questions about Inner Sparkle

Inner Sparkle was founded by Katharina Döricht, a trained nutritional therapist with the vision of developing dietary supplements that truly deliver on their promises. Our products are formulated by women for women, with the commitment to use only high-quality, clean ingredients and to forgo fillers and additives entirely.

We are committed to radical transparency: 100% natural ingredients, no fillers, no additives, no preservatives. As a company, the majority of our products are organic certified (DE-ÖKO-001), EU organic certified, vegan, gluten-free, and sugar-free. Our products are lab-tested and manufactured in Germany.

Many people do not know that food supplements in Germany are not tested for health safety before they are sold. Almost half of consumers mistakenly assume that such testing takes place. That is exactly why we take responsibility ourselves: through independent laboratory analyses, careful selection of raw materials, and full disclosure of all ingredients.

Our products are manufactured in Germany. In doing so, we work with selected partners and place great importance on high-quality raw materials, meticulous production processes, and high quality standards.

Inner Sparkle was born from a desire for more trust and transparency in the dietary supplement market. Our goal is to offer products that we trust ourselves and would use daily. That is why we place particular importance on high-quality raw materials, traceable origins, independent laboratory testing, and the highest quality standards.

Yes, Inner Sparkle is a German company based in Germany. We develop our products with a clear focus on quality, transparency, and high-quality ingredients. Our products are also manufactured in Germany.

Inner Sparkle was founded out of a desire for more trust and transparency in the dietary supplement market. While many brands publish very little information regarding the origin of their raw materials or the quality of their products, we focus on traceable formulas, independent laboratory testing, and high-quality ingredients from carefully selected sources. Our goal is to offer products that we use ourselves every day and would recommend to our friends and family.

Yes, all of our products consist exclusively of natural ingredients. We consistently avoid synthetic fillers, artificial flavors, preservatives, and unnecessary additives. What is on the label is what is inside. Nothing more and nothing less.

The majority of our products are certified organic according to DE-ÖKO-001 and bear the EU organic logo. In addition, they are gluten-free, sugar-free, and vegan, with the exception of our collagen products. Before our products go on sale, the ingredients and finished products are tested by independent laboratories.

Yes, our capsule shells are not made of gelatin, but of plant-based materials. This is particularly important to us, as many capsules on the market contain animal ingredients such as gelatin or lactose. At Inner Sparkle, all products are vegan, with the exception of our collagen products.

We select our raw materials with great care and manufacture our products in Germany. Many supplement brands advertise with "Made in Germany," but do not provide information about the origin of their ingredients.

Transparency is important to us. That is why we source our raw materials as directly as possible from selected partners. The herbs for our teas come from local organic farms in Austria, our organic matcha directly from a renowned tea-growing region in Japan. For our capsule and powder products, we also ensure that we source ingredients from the best possible sources. In doing so, we place special emphasis on quality, sustainability, and regionality.

A large part of our products is certified organic according to DE-ÖKO-001 and bears the EU organic logo. You can see whether a product is certified organic directly on the respective product page as well as on the product packaging.

Yes, our raw materials and products are regularly tested by independent laboratories. These tests check for quality, purity, and compliance with our high standards, among other factors, before the products go on sale. You can find the laboratory reports for each product directly on the corresponding product page.

You can find the laboratory reports for each product directly on the corresponding product page. This allows you to view the independent analyses yourself at any time.

For us, quality begins with the selection of raw materials. We work with selected suppliers, pay attention to high-quality ingredients, and have our products tested regularly. In addition, our products are manufactured in Germany according to high quality standards.

Yes, we consistently avoid artificial flavors, artificial colors, artificial preservatives, and other unnecessary additives. We rely on high-quality raw materials and formulas that are as natural as possible.

Yes, our products are gluten-free. This means that people on a gluten-free diet can also incorporate our products into their daily routine without any concerns.

Yes, our products are sugar-free and contain no added household sugar. Any naturally occurring sugars are derived exclusively from the ingredients used.

Yes, we consistently avoid unnecessary fillers and additives. Our formulas contain only ingredients that serve a clear purpose. What is on the label is what is inside. Nothing more and nothing less.

You can easily order via our online shop. Place your desired products in the shopping cart, choose your preferred payment method, and complete your order. You can find all important information about our products on the respective product page before you make your purchase.

We ship from Germany. Delivery time within Germany is generally 1 to 3 business days, to Austria 2 to 5 business days, and to Switzerland 3 to 7 business days. Deliveries to other EU countries usually take 2 to 5 business days.

As soon as your order has been shipped, you will receive a shipping confirmation including tracking information.

We deliver within Germany as well as to many other European countries, including Austria, Switzerland, Italy, France, Spain, the Netherlands, Denmark, the Czech Republic, and Poland. The available shipping countries will be displayed to you during the checkout process.

Within Germany, shipping costs are €3.90. For orders over €50, we offer free shipping.

For deliveries within the EU, for example to Austria, Italy, Spain, France, or Luxembourg, shipping costs are €9.95. For orders over €75, shipping within the EU is free.

For deliveries to Switzerland and Liechtenstein, shipping costs are €14.90. For orders over €95, we offer free shipping.

The shipping costs applicable to your order will be displayed before you finalize your order.

We offer various secure payment methods, including PayPal, credit card, Klarna, Apple Pay, Google Pay, and other local payment methods. The available options will be displayed to you at checkout.

Once your order has been shipped, you will receive a shipping confirmation via email. This contains a tracking link that allows you to check the current status of your delivery at any time.

Once your order has been shipped, you will receive a shipping confirmation via email. You can also download your invoice using the link included in that email. If you can no longer find the email, our customer service team will be happy to assist you.

If you would like to change or cancel your order, please contact us as soon as possible. As long as the order has not yet been shipped, we can accommodate changes in many cases. Once the order has been shipped, adjustments are unfortunately no longer possible.

Shipping is handled by reliable shipping partners such as DHL. Once your order has been shipped, you will automatically receive a shipping confirmation with tracking information.

As soon as your order has left our warehouse, you will automatically receive a shipping confirmation via email. This also includes a tracking link, which you can use to check the current status of your delivery at any time.

Our customer service team is happy to help you with any questions regarding our products, your order, or your delivery. You can reach us via email at support@innersparkle.de. We answer most inquiries within 24 hours.

Please first check the tracking information in your shipping confirmation. There you will find the current status of your delivery. Should your order be delayed significantly beyond the stated delivery time or if the tracking information contains no current updates, please contact our customer service at support@innersparkle.de. We will check the status of your shipment and assist you as quickly as possible.

You can find the recommended dosage and instructions for use on the respective product page and on the packaging. Please follow the instructions provided there to optimally integrate the product into your daily routine.

The ideal time can vary depending on the product. You can find the respective consumption recommendations on the product page and on the packaging. In general, our products can be easily integrated into your daily routine.

Yes, our products can generally be combined with one another. If you would like to use multiple products at the same time, we recommend that you follow the respective recommended intake for each. If you regularly take medication, are pregnant, breastfeeding, or suffer from a medical condition, you should discuss the use of dietary supplements with your doctor or therapist beforehand.

Yes, our products are intended for regular use within the framework of the specified recommended intake. Please note the instructions on the packaging and do not exceed the recommended daily intake.

Store our products in a cool, dry place away from direct sunlight. After opening, always reseal the packaging tightly to best maintain the product's quality.

How long a pack lasts depends on the specific product and the recommended intake. You can find the exact number of servings on the respective product page and on the packaging.

If you are pregnant, breastfeeding, taking medication regularly, or suffer from a medical condition, we recommend that you consult your doctor or therapist before using dietary supplements. This allows for an individual assessment of whether the respective product is suitable for you.